Privacy Policy

Profi Instruments respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and protect your information when you visit our website or get in touch with us.

1. Who We Are

Profi Instruments is based in Switzerland. We design and build electronic musical devices for musicians around the world.

2. What Information We Collect

We may collect and store the following data when you use our site or contact us: Your name Email address Shipping address (for orders or inquiries) Message content you send us Optional: payment and transaction data (via third-party providers) We do not use tracking cookies or analytics tools unless clearly stated.

3. How We Use Your Data

We use your information to: Respond to messages and inquiries Process orders and arrange shipping Provide customer support Improve our service We only use your data for the purpose it was provided — we don’t sell or share it with third parties unless necessary for fulfilling orders (e.g. shipping companies, payment processors).

4. Data Storage & Security

Your data is stored securely and only for as long as needed. We take appropriate technical and organizational measures to protect it against unauthorized access.

5. Your Rights (Under Swiss & International Law)

You have the right to: Request access to your data Ask for corrections or deletion Withdraw consent at any time To exercise these rights, email us at: info.profi.instruments@gmail.com

6. Third-Party Services

For payments and shipping, we may use trusted third-party services (e.g. PayPal, Stripe, postal services). These providers process your data according to their own privacy policies.

7. Updates to This Policy

We may update this privacy policy as needed. The latest version will always be available on this page.

Contact

If you have any questions or concerns about your privacy, please get in touch: info.profi.instruments@gmail.com